Privacy Policy

Effective Date: October 24, 2025

Synapse Media Agency ( us, we, or our ) operates the https://synapsemediaagency.com website (the Service ).

This Privacy Policy explains how we collect, use, and disclose information when you visit our website, submit a form, or interact with our services. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions

• Service The https://synapsemediaagency.com website operated by Synapse Media Agency.
• Personal Data Data about a living individual who can be identified from that data (or from that and other information in our possession).
• Usage Data Data collected automatically through your use of the website, such as IP address, browser type, device ID, and pages visited.
• Cookies Small files stored on your device to improve site functionality and analytics.

2. Information Collection and Use

We collect several types of information to provide and improve our services, including:

• Personal Data: Name, email address, phone number, or other details submitted through contact or lead forms.
• Usage Data: Technical data such as IP address, browser information, referring URLs, and time spent on pages.
• Cookies and Tracking: We use cookies and similar technologies for analytics, performance, and site functionality.

You can disable cookies through your browser settings; however, doing so may limit parts of the site s functionality.

We use the information you provide through our forms solely to respond to your inquiries, deliver requested information, or communicate about our services. We do not sell or share personal data with third parties for advertising or marketing purposes. By submitting a form, you consent to this use of your information.

3. How We Use Your Data

Synapse Media Agency uses collected data for purposes such as:

• Providing and maintaining the website.
• Responding to inquiries or service requests.
• Improving site performance and user experience.
• Sending updates, newsletters, or marketing communications (you may unsubscribe at any time).
• Complying with legal obligations or protecting our rights.

Email Communications:
By submitting a contact form, booking a consultation, or subscribing to our updates, you consent to receive communications from Synapse Media Agency. You may opt out of these communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

4. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data collected and the specific context in which it occurs. We may process your Personal Data because:

• You have given consent.
• Processing is necessary to perform a contract or respond to a service request.
• Processing is in our legitimate business interests (such as improving services or marketing).
• We are required to comply with legal obligations.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with applicable laws, resolve disputes, and enforce agreements.

6. Data Transfer and Disclosure

Your data may be transferred and stored on servers located in the United States. By using our Service, you consent to that transfer.

We may disclose personal data:

• To comply with legal obligations.
• To protect our rights or property.
• To prevent or investigate wrongdoing in connection with the Service.
• To service providers assisting in our operations (analytics, hosting, email, or CRM).

All service providers are bound by confidentiality agreements and are prohibited from using your data for other purposes.

7. Security of Your Data

We implement commercially reasonable measures to safeguard your personal data. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR / CCPA / CalOPPA)

Depending on your jurisdiction, you may have rights to:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications.
• Request that we restrict or object to data processing.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at:
📧 [email protected]

9. Third-Party Services and Analytics

We use third-party services such as Google Analytics to understand how visitors interact with our site. These services may collect anonymized data via cookies.

For details, review Google s Privacy Policy: https://policies.google.com/privacy.

We may also integrate other marketing or analytics platforms (e.g., Meta Pixel, LinkedIn Insight Tag) solely to measure performance and improve user experience.

10. Links to Other Websites

Our site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those third parties.

11. Children s Privacy

Our Service is not directed toward children under 18. We do not knowingly collect personal data from anyone under 18. If you believe your child has provided personal data, contact us to request removal.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new Effective Date. We encourage you to review this page regularly for updates.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]

Ownership Disclosure

Synapse Media Agency is a marketing brand owned and operated by M&L Innovative Enterprise LLC, a Georgia limited liability company that also manages other online brands under its portfolio.